Privacy Policy

Last updated: 26 February 2024

Your privacy is important to us. It is Tim's Vacuuming & Dusting's policy to respect your privacy regarding any information we may collect from you across our website.

1. Information We Collect

When you make a booking, we collect the following personal information:

• Full Name
• Email Address
• Phone Number
• Service Address
• Car Make and Model

2. How We Use Your Information

We use the information we collect solely for the purpose of providing our services to you. This includes:

• Scheduling and confirming your booking.
• Sending you a confirmation email and any service-related communications.
• Navigating to your location to perform the service.
• Optionally, sending you promotional offers, discounts, and marketing emails if you choose to opt-in.
• Contacting you if there are any issues or changes regarding your appointment.

3. Data Storage and Security

Your personal information is stored securely within our customer management system, which is powered by Google's Firebase platform. We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Your information is used exclusively for providing the service you requested.

5. Your Choices & Opt-Out

You have the choice to opt-in to our marketing communications during the booking process. If you have opted-in and wish to unsubscribe, you can do so at any time by clicking the "unsubscribe" link at the bottom of any promotional email we send you, or by contacting us directly.

6. Contact Us

If you have any questions about this privacy policy or wish to request access to or deletion of your data, please contact us at timothybalassis@gmail.com or call 0452 593 568.

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